*** WooCommerce Help Scout Changelog ***

2026-03-15 - version 4.0.5
* Update: PLUGINS-3213 - tability update for Help Scout integration and improved support for various website structures. 

2025-12-24 - version 4.0.4
* Fix: PLUGINS-3039 - Helpscout Fixes

2025-10-10 - version 4.0.3
* Fix: PLUGINS-3065 - Helpscout Fixes.

2025-04-08 - version 4.0.2
* Fix: PLUGINS-3065 - Helpscout Fixes.

2025-04-08 - version 4.0.1
* Fix: PLUGINS-3053 - HPOS: Incorrect Sidebar Endpoint for Guest Users.
* Fix: PLUGINS-3054 - Help Scout Integration: 'Customer Not Found' Error.

2025-04-08 - version 4.0.0
* Fix: PLUGINS-2949 - Shortcode [wc_help_scout_form] causes critical error.

2025-02-15 - version 3.9.9
* Fix: PLUGINS-2819 - Missing customer data in sidebar.

2025-01-21 - version 3.9.8
* Fix: PLUGINS-2864 - Update sidebar endpoint for guest user with HPOS enabled.

2024-12-12 - version 3.9.7
* Fix: PLUGINS-2831 - Resolve Customer is Null issue.

2024-12-03 - version 3.9.6
* Update: PLUGINS-2794 - Update hardcoded Accounts Page URL to be dynamic.
* Fix: PLUGINS-2814 - REST API endpoint bug reported by HelpScout.

2024-10-16 - version 3.9.5
* Fix: PLUGINS-2762 - HelpScout Custom Sidebar App not working in PHP 8.

2024-09-03 - version 3.9.4
* Update: PLUGINS-2560 - updates inc. initial activation message and sign up link.

2024-03-14 - version 3.9.3
* Update: PLUGINS-2429 - Update for WooCommerce Legacy API deprecation.
* Update: PLUGINS-2515 - Add HelpScout link on settings page.
* Fix: PLUGINS-2514 - Correct wording of Notes info on settings page.

2023-07-20 - version 3.9.2
* Fix: PLUGINS-2190 - The "Ticket/Conversation" leads to 404 page error page on plugin's version 3.9.1

2023-04-28 - version 3.9.1
* Fix: PLUGINS-2142 - Order data variable bug.

2023-04-17 - version 3.9.0
* Update: PLUGINS-1910 - Woo HPOS Compatibility Audit/Upgrade.

2023-04-11 - version 3.8.1
* Fix: PLUGINS-2015 - Fix wrong comparison operator.
* Fix: PLUGINS-2055 - Fix customers needs to revalidate every 2 days.

2023-02-06 - version 3.8.0
* Fix: PLUGINS-1990 - Woo Review Issues.

2022-08-22 - version 3.7.0
* Fix: PLUGINS-1727 - Resolve Authorisation validation issue.

2022-08-02 - version 3.6.0
* Fix: PLUGINS-1660 - Check and fix any compatibility issue with PHP Version 8+
* Fix: PLUGINS-1382 - Ensure token is refreshed and clean up comments.

2022-06-28 - version 3.5.0
* Fix: PLUGINS-1572 - Fix Subscriptions intermittent cron error.
* Add: PLUGINS-1337 - Create a new endpoint to allow for Custom Widget.

2022-04-21 - version 3.4.1
* Fix: PLUGINS-1533 - Fix Notice errors in the plugin in 3.4 version.

2022-04-07 - version 3.4.0
* PLUGINS-1453 - Fix fatal error which is causing subscriptions fail
* PLUGINS-1396 - Fix Notice errors
* PLUGINS-645 - Support other languages
* PLUGINS-1518 - Language fixes

2022-03-02 - version 3.3.0
* PLUGINS-997 - Fix various notice errors.
* PLUGINS-207 - Validation errors.
* PLUGINS-1241 - Add tab for ticket.
* PLUGINS-1192 - Add a filter to hide helpscout in customer order page.
* PLUGINS-381 - Cancel WooCommerce Subscriptions
* PLUGINS-379 - Refund WooCommerce Charges Inside Help Scout
* PLUGINS-1242 - Show conversation history on reply.
* PLUGINS-1293 - Code improvement.

2022-02-04 - version 3.2.0
* PLUGINS-1002 - Fix customer data not syncing on HelpScout mailbox.

2021-11-04 - version 3.1.0
* PLUGINS-1240 - Incorrect API credentials should display useful message.

2021-10-25 - version 3.0.0
* PLUGINS-869 - Removed duplicate “Create Conversation” button.
* PLUGINS-1118 - Fix saved credentials being deleted on plugin deactivation.
* PLUGINS-1161 - Speed improvement.
* PLUGINS-1201 - Fix validation error in sending email from order page.
* PLUGINS-461 - Fix not displaying correct error on order page.
* PLUGINS-1072 - File upload minor adjustments.

2021-05-11 - version 2.9.2
* PLUGINS-1017 - Fix file upload security issues

2021-03-25 - version 2.9.1
* PLUGINS-990 - Further Ajax adjustments.

2021-03-23 - version 2.9.0
* PLUGINS-990 - Ajax adjustment.

2021-03-18 - version 2.8.0
* PLUGINS-974 - jQuery update.

2021-02-01 - version 2.7.1
* PLUGINS-842 - Replace library (PCI Compliance check)

2021-01-21 - version 2.7.0
* PLUGINS-826 - Fix debug notices.

2020-10-30 - version 2.6.0
* PLUGINS-754 - Fix "Allow Access" button position
* PLUGINS-769 - Customers not getting created in Helpscout

2020-09-17 - version 2.5.0
* PLUGINS-500 Fixed error when submitting form on specific customers
* PLUGINS-505 Fixed Code Error
* PLUGINS-539 Fixed Support for Multiple Attachments
* PLUGINS-498 Fixed Subject isn't being displayed on support conversation tab
* PLUGINS-378 Syncing customers from woocommerce to helpscout

2020-05-26 - version 2.4.0
* PLUGINS-350 overriding conversations.php templates in theme file

2020-02-10 - version 2.3.0
* Refresh token api auth error fix.

2019-11-20 - version 2.2.0
* Fixed issue 'WP_Privacy_Data_Export_Requests_List_Table' with wordpress 5.3.

2019-09-25 - version 2.1.0
 * check_authorization_still_valid api 404 error fix

2019-06-04 - version 2.0.0
 * Update Help Scout API v2.0
 * Add Auth 2.0 authetication.
 * Update - WC tested up to 3.6

2018-09-26 - version 1.3.11
 * Update - WC tested up to 3.5

2018-09-11 - version 1.3.10
 * Fix - Ensure the form scripts load when using the [woocommerce_order_tracking] shortcode.
 * Update - Help text on settings page.

2018-05-23 - version 1.3.9
 * Update - WC tested up to 3.4
 * Add - GDPR privacy

2018-03-29 - version 1.3.8
 * Tweak - Introduce `woocommerce_help_scout_customer_data` filter to allow customers to change customer data.
 * Fix - Issue with different Email Address on Orders, rely on account email if available.

2018-02-09 - version 1.3.7
 * Fix - Use billing phone correctly.

2017-12-14 - version 1.3.6
 * Update - Bump tested to version to 3.3

2017-11-27 - version 1.3.5
 * Fix - Remove non existing shipping email.

2017-07-05 - version 1.3.4
 * Fix - Ensures the formatting is sent through correctly when adding a new ticket to Help Scout.

2017-04-18 - version 1.3.3
* Fix - Additional updates for WC 3.0 compatibility.

2017-04-03 - version 1.3.2
* Tweak - Remove deprecated WooCommerce functions.
* Fix - Update for WC 3.0 compatibility.

2016-08-20 - version 1.3.1
* Fix - Notice when creating support conversation.

2016-08-13 - version 1.3.0
* Tweak - Moved "My Support Conversations" into its own endpoint and added tabbed menu item for it in My Account page.
* Tweak - Make templates for front end (conversations, create conversation, and shortcodes) overridable like WooCommerce core templates.
* Tweak - Add auto reply request by default. Filter is added to opt out.
* Tweak - Error when site's timezone is set to UTC offset.

2016-02-28 - version 1.2.2
* Fixed some strings were not translatable.
* Fixed date in 'My Support Conversations' list that were not in site timezone.
* Fixed error message, which is now displayed more useful, when creating conversation from 'Get Help'.

2016-01-14 - version 1.2.1
* Update for WooCommerce 2.5. Removed calls to deprecated functions woocommerce_get_page_id and woocommerce_date_format
* Some code cleanup

2015-09-21 - version 1.2.0
 * Created `[wc_help_scout_form]` shortcode.
 * Improved the conversation table when using the Storefront theme.

2015-07-25 - version 1.1.4
 * Fixed issue displaying private messages in Help Scout

2015-06-30 - version 1.1.3
 * Added SSL verification to remote requests.
 * Escaped templates.

2015-03-16 - version 1.1.2
 * Fixed typos in actions names.
 * Deprecated the `woocommerce_help_scount_conversation_form_description` in favor to `woocommerce_help_scout_conversation_form_description`.
 * Deprecated the `woocommerce_help_scount_conversation_form_start` in favor to `woocommerce_help_scout_conversation_form_start`.
 * Deprecated the `woocommerce_help_scount_conversation_form` in favor to `woocommerce_help_scout_conversation_form`.
 * Deprecated the `woocommerce_help_scount_conversation_form_end` in favor to `woocommerce_help_scout_conversation_form_end`.
 * Deprecated the `woocommerce_help_scount_conversation_admin_form_start` in favor to `woocommerce_help_scout_conversation_admin_form_start`.
 * Deprecated the `woocommerce_help_scount_conversation_admin_form` in favor to `woocommerce_help_scout_conversation_admin_form`.
 * Deprecated the `woocommerce_help_scount_conversation_admin_form_end` in favor to `woocommerce_help_scout_conversation_admin_form_end`.

2015-01-13 - version 1.1.1
 * Remove slashes when create or query conversations.

2014-11-09 - version 1.1.0
 * Added support for get data from non registered customers on Help Scout App.

2014-08-26 - version 1.0.4
 * Excluded drafts from customer conversations list.

2014-07-11 - version 1.0.3
 * Added support for WooCommerce 2.2
 * Improved the plugin options descriptions

2014-07-31 - version 1.0.2
 * Added method to get the first name and last name from non users before creating a conversation in Help Scout.

2014-06-17 - version 1.0.1
 * Improvements in integration with WooCommerce App in Help Scout
 * Removed extra slashes when create a conversation
 * Created a default .pot file

2014-05-27 - version 1.0.0
 * First Release.
